Proposal
for an
Internet World Wide Web Site
for the
Town of Dunbarton, New Hampshire

http://www.ci.dunbarton.nh.us

 

October 23, 1996

 

 

* REVIEW COPY *

 

Prepared by:

Prancin’ Enterprises, Inc.
Post Office Box 161
Dunbarton, NH 03045
(603) 774-4458
E-mail: doten@tiac.net

 

 

 

 

 

 

 

 

 

 

Copyright © 1996 Prancin’ Enterprises, Inc.

 

Table of Contents

1. An Introduction to the Internet and the World Wide Web

2. Why a Web Site for Dunbarton?

3. What is Needed to Produce the Dunbarton Web Site

3.1 Register a Domain Name

3.2 Create a Virtual Web Site

3.3 Appoint a WebMaster

3.4 Initially Populate the Dunbarton Web Site

4. Required Financial Resources

4.1 One-Time Costs to Establish the Dunbarton Web Site

5. Prancin’ Enterprises Considerations

5.1 Business Directory on the Dunbarton Web

6. TIAC Considerations

7. Next Steps

7.1 Prototype Dunbarton Web Site

7.2 Survey the Residents

7.3 Dunbarton Technology Committee

7.4 Web Content Providers

8. Future Tasks for the Technology Committee

8.1 Inventory the Existing Town Computer Equipment

8.2 Electronic Mail for Town Employees

8.3 Wire the Town Offices

 

  1. An Introduction to the Internet and the World Wide Web
  2. The Internet is a fast growing collection of interconnected networks. The Internet offers many features, with one of the most popular being the World Wide Web (or, "the Web", for short). The Web is a collection of information ranging from real estate guides to on-line encyclopedias to information about government and towns. More and more companies — on a daily basis — are embracing the Web as a standard way of doing business.

    The Web provides a way of sharing and otherwise disseminating information. Anyone with a Personal Computer (PC), a modem, an Internet Service Provider (ISP) account, and a piece of software called a Web browser can freely access the information available on the Web. By simply dialing a local (toll-free) telephone number you can use the browser program on your PC to access the myriad of information available on the Web. Using your browser program to look up information on the Web is commonly known as browsing the Web or "surfing" the Web.

    The Web is a collection of Web sites. A Web site is typically a collection of information about a particular subject — a business, a government agency, a sport; the list is almost endless. One collection of information that is being added more and more to the Web is information about the towns across the U.S. Some town Web sites are information-only repositories; other town Web sites are interactive and allow people browsing the site to perform town business (pay their car registration, pay for their dog license, etc.) via the Web.

    This document will highlight the feature of the Internet known as the Web in order to bring up a Web site for the town of Dunbarton. The last section of this document proposes how some other features of the Internet such as e-mail could be eventually brought into the town.

  3. Why a Web Site for Dunbarton?

A Web site for the Town of Dunbarton would be a first step at bringing Dunbarton onto the "Information Super Highway". It would allow residents to find out the latest information about the town (a change in town officers, for example) and in contrast would allow the town to disseminate information more frequently than the town’s Annual Report does. The Web site would also be accessible 24 hours per day, 7 days per week, and would allow people who can not always get to Town Hall or make a particular committee meeting (for example) to get the information more easily.

Virtually anything could be published on the Dunbarton Web site but particular ideas that may be useful include:

In addition to information that can be directly published on the Dunbarton Web site, there are also other Web sites that exist that in turn could "point" to the Dunbarton site. For example, the state of New Hampshire runs an official Web site called WEBSTER which could point to the information in the Dunbarton Web site and a company named Excite! publishes a Web site called City.Net which points to Web sites about cities and towns around the world.

There are a lot of reasons for having these "reverse" links to the Dunbarton Web site. People may be considering a move to town and would like more information on Dunbarton. People may just be interested in how a small town like Dunbarton operates in comparison to other towns/cities in the rest of New Hampshire, the U.S., or perhaps other countries in the world.

  1. What is Needed to Produce the Dunbarton Web Site
  2. In order for the Dunbarton Web site to be established a number of technical items need to be addressed. These items are described in the following subsections.

    1. Register a Domain Name
    2. A domain name is sort of like a postal address — it is the way that you address things (resources) on the Web. It is also the technique used to partition the Web into manageable pieces. For example, there is a domain name on the Web galled ustreas.gov. This domain name is reserved to the U.S. Department of the Treasury.

      A domain name by itself isn’t very useful. Each domain has host names defined within their domain; a host name is nothing more than the name for a computer on the Internet. For example, the host name www.ustreas.gov is the address of the U.S. Treasury’s Web site’s computer, accessible to anyone around the world (with access to the Internet).

      A domain name would be needed for the Town of Dunbarton. The suggested domain name (as required by the InterNIC domain name registration organization) is ci.dunbarton.nh.us. Further, the specific host (computer) name www.ci.dunbarton.nh.us is the suggested name to point to the Dunbarton Web site. This allows further hosts to be brought up within the ci.dunbarton.nh.us domain should Dunbarton decide to automate the town operations further and allocate different hosts for different specific tasks.

      A Note About Web Addresses

      Technically speaking, a Web address is a Uniform Resource Locator (URL) also known as a Web address or "location". When running a browser program a user enters a URL and the broswer connects to the host specified in the URL and displays the information that the host tells it to display. The proposed URL for the Dunbarton Web site would be: http://www.ci.dunbarton.nh.us/.

    3. Create a Virtual Web Site

In order for the Dunbarton Web site files to be resident on the Web (and, therefore, available to people who access the Web) the files must be moved to a host that is connected to the Internet. There are two ways this can be done:

  1. The Town of Dunbarton could buy a PC to act as a server on the Web and get a direct connection for this host on the Internet but this is a relatively expensive solution.
  2. The Dunbarton Web Site can be made a Virtual Web Site which simply means that the Web site resides on a host computer that is already connected to the Internet.

This proposal recommends that the Dunbarton Web site be created as a Virtual Web site. A direct connection to the Internet will not even be considered in this document due to the cost constraints involved, although the town may at some time want to consider this option. See the recommendation on forming a Town Technology Committee later in this document).

    1. Appoint a WebMaster
    2. Once the Dunbarton Web site is up-and-running a person should be appointed to monitor the Web site and ensure that the information posted on it stays current. In the parlance of the Web, this person is know as a WebMaster. More than one person can fulfill this role and, indeed, it is a good idea to have an alternate in case the WebMaster is unavailable for a period of time. Also, two WebMasters could split the work amongst themselves so that they both understand how the Web site works. They can both effectively make changes and updates to it. Only the WebMasters would have the ability to change information on the Web site.

    3. Initially Populate the Dunbarton Web Site

The initial set of files that would comprise the Dunbarton Web Site would have to be placed on the Dunbarton Virtual Web site. Prancin’ Enterprises is willing to do this work for free and to ensure that the site operates properly. Prancin’ Enterprises is also willing to help train town personnel on how to best prepare information for the Web. It is also recommended that the school be encouraged to have students prepare information for the Web, either as class projects or extracurricular activities.

  1. Required Financial Resources

In order for the Dunbarton Web site to be built and placed on the Internet, small capital investments would have to be made and a monthly budget would have to be established for the continual running of the site.

The vendors involved in the following estimates are:

Please note that Prancin’ Enterprises is in no way affiliated with TIAC and has no vested interest in TIAC being the ISP for the Dunbarton Web site. Prancin’ Enterprises has dealt with TIAC in the past and found the company to be very reliable and knowledgeable in terms of their support and the running of their Web servers in general.

The figures quoted below are provided for estimating purposes only. If the town so chooses, estimates from other Internet service providers will be obtained for comparison purposes.

    1. One-Time Costs to Establish the Dunbarton Web Site

To initially create and set-up the Dunbarton Web site, the following one-time charges would be incurred:

  1. The Dunbarton domain name must be registered.
  2. A Virtual Web Site must be established with an ISP to contain the Web site files.
  3. An ISP account must be established for the Dunbarton WebMaster so that the Web files can be modified and updated as needed.
  4. The Web site must be initially populated with the Web files about Dunbarton.

Table 1: One-Time Costs to Establish the Dunbarton Web Site

Task

Specifics

One-Time
Cost

Vendor

1. Register a domain name

ci.dunbarton.nh.us

$19.00

TIAC

2. Create a Virtual Web Site with an ISP

www.ci.dunbarton.nh.us

$29.00

TIAC

3. Establish Dunbarton WebMaster ISP account

Account name: dunbarton

N/A

TIAC

4. Initially populate the Dunbarton Web site files

 

N/A

Prancin’ Enterprises

Total One-Time Costs

 

$48.00

 

 

Once these one-time activities have been performed then there are monthly fees associated with maintaining the Web site.

Table 2: Monthly Costs Associated with Web Site

Task

Specifics

Monthly
Cost

Vendor

1. Virtual Web Site fee

www.ci.dunbarton.nh.us

$29.00

TIAC

2. WebMaster account fee

Account: dunbarton

N/A

TIAC

3. Web site maintenance

Periodic updating of Web site files.

N/A

Prancin’ Enterprises

Total Monthly Cost

 

$29.00

 
       

 

  1. Prancin’ Enterprises Considerations
  2. In the previous section, Prancin’ Enterprises is volunteering to perform some of the work for the Dunbarton Web site for free. Why? Prancin’ Enterprises is currently a part-time, startup company that is looking to expand into providing Web (and other Internet-related consulting services) to small businesses in the south-central New Hampshire area. The company’s Business Plan is available upon request. Being allowed to establish and initially set up the Dunbarton Web site will give Prancin’ Enterprises a "presence" on the Web and will allow the company to use the Dunbarton Web site as an example Web site designed and established by the company. It also allows the partners in Prancin’ Enterprises (both residents of Dunbarton) to perform some civic duties.

    Prancin’ Enterprises would also approach local Dunbarton businesses and offer to bring up a customized Web site for their business (for a fee, of course). The company would then expand into other parts of south-central New Hampshire.

    1. Business Directory on the Dunbarton Web

The prototype Dunbarton Web site contains a listing of all of the (known) business that reside in Dunbarton. This business directory is a reference for town residents and not a place for free advertising. If this section remains it is highly recommended, and Prancin’ Enterprises would seek an agreement with the town, that the information for each business that is listed at no charge consists of only the following information:

If a business would like to have its own customized Web site created for it then the business should contact a vendor of such services. To be frank, Prancin’ Enterprises will be aggressively contacting those businesses in town that do not yet have a Web site but would like to have one. The point is that the Town of Dunbarton probably should not be in the business of creating Web sites for businesses because a computer staff and specialized Web skills would be needed for this.

 

  1. TIAC Considerations
  2. Since TIAC (The Internet Access Company, Inc.) is donating a free account to the town, they naturally would like some remuneration in return. The Dunbarton Web site’s Welcome page could have a link that points people to the TIAC Web site and encourage them to sign up with TIAC as their ISP.

    TIAC would also be interested in offering all of the Dunbarton town residents, as a group, a reduced monthly rate of $24.95 (normal rate is $29.00) if they sign up with TIAC as their ISP (Internet Service Provider). Note, however, that there may be less expensive ISPs with a local call from Dunbarton; TIAC is just one of the ISPs with a local call from Dunbarton.

     

  3. Next Steps
  4. Before the Town spends any money on a Web site, there is already a prototype of the Dunbarton Web site available on the Internet. It is recommended that the selectmen and any other interested town officials and town residents be made known of this address so that they can review the site and provide feedback.

    1. Prototype Dunbarton Web Site
    2. Prancin’ Enterprises has taken the liberty of creating a prototype of what the Dunbarton Web site could look like. The Web address of this prototype site is

      http://www.tiac.net/users/doten/dunbarton/

      This site is for prototype purposes only. Any feedback can be e-mailed to doten@tiac.net or you can call Glenn Doten at 774-4458.

    3. Survey the Residents
    4. After some suitable review period and after the Selectmen have sufficient time to review this proposal, if the decision is to go ahead with the Dunbarton Web Site then the following things should be considered.

      A questionnaire about the Web site should be sent to all Dunbarton residents to see what level of PC usage exists in the town and what level of interest in a Dunbarton Web site exists. In order to try and receive as many responses as possible a self-addressed, postage paid return envelope should be included with the questionnaire. (A draft questionnaire is attached to the end of this proposal.)

      After gathering this information, it can be summarized for the Selectmen to see if there is sufficient interest in the town to create a budget for the Dunbarton Web Site and bring it on-line permanently.

    5. Dunbarton Technology Committee

For the Dunbarton Web site to be successful in the long-term it is recommended that a Town Technology Committee be established to over-see such things as the Dunbarton Web site and to perhaps follow-up with recommendations on how to network all of the town’s computers to allow easy information sharing. Prancin’ Enterprises would be more than willing to act in a consultancy basis to help the town with these possible goals.

The Technology Committee should consist of at least four people:

These should be voluntary town positions.

The budget for such a committee would need to be at least: $367.00 ($48.00 of one-time fees + $418 for 11 months of operation, assuming that the site begins in January) for the first year and $348.00 for subsequent years of operation (assuming no price increases). Note that since TIAC is providing the WebMaster account at no charge that is a savings of $348.00 per year.

    1. Web Content Providers

Some possible people who could write and/or prepare existing documents that are already in electronic format to be placed on the Dunbarton Web site could include:

  1. Future Tasks for the Technology Committee
  2. Following are some areas of interest that the Town Technology Committee might begin investigating. As stated at the beginning of this document it is important that future technology directions that the town would like to pursue has an impact on how the Web site is implemented, and vice versa.

    1. Inventory the Existing Town Computer Equipment
    2. Before proceeding beyond the Web site into other areas of electronic communication for Dunbarton, the town’s existing computer equipment should be inventoried to see what equipment exists, how and what it is used for, and whether it needs to be upgraded or not.

    3. Electronic Mail for Town Employees

By far, the most popular feature of the Internet is electronic mail (or, e-mail, for short). E-mail allows one person to write a "letter" to another person that almost instantly appears in his or her mailbox, an electronic folder of messages that a person then reads through.

Once the Dunbarton Web site has been established, and, hence, the domain ci.dunbarton.nh.us has been established, a logical progression for the Technology Committee (if one is created) to follow would be to provide electronic mail (e-mail) for town employees and/or departments. The e-mail addresses could be generic in nature, for example:

The above example addresses are know as mailboxes. Each mailbox would cost an additional $10.00 per month per mailbox.

TIAC has indicated that they could provide interested residents of Dunbarton with an address like doten@ci.dunbarton.nh.us for a one-time fee.

    1. Wire the Town Offices

The next logical step after e-mail is to set up a town network so that each PC used in the town offices can communicate with one another. Such a network is known as a local area network (LAN), and is nothing more than a piece of coaxial cable running to each PC. Each PC would need to have a network interface card (NIC) to plug the coaxial cable into. This is a simplified picture, but in essence this is all that is involved in connecting the town computers together.

With a network established, the town might want to look in to having a dedicate file server to store all of its information, protected by a network operating system such as Windows NT.

As can be seen, there is a lot that a Technology Committee could consider depending upon how technologically advanced Dunbarton wants to become. The level of automation would have to be balanced with what residents are willing to spend on technology and what other state agencies or other organizations the town would want to communicate with via the Internet (or the Web).

The important thing is where does the town want to go from here?

It is also very important that whatever approach is taken for a Dunbarton Web site, providing e-mail for the town employees, creating a network in the town, etc. that a carefully thought-out plan be devised before just "jumping" in. While it may seem technically very simple to bring up a Dunbarton Web site, the decisions made for this Web site have ramifications for future technological efforts the town may wish to pursue in the future.